This is what happened. I'm tired and exhausted of talking about it, and nothing being done. This week I finally got an email from the CEO, from him saying I still owe them more, to now they only owe me about $52 after countless attempts of showing them proof on my side, but their story keeps changing. I switched to Plant Therapy because I want people to be able to afford the luxury of essential oils and saving money with their affordable prices. I hope you'll still follow me making the switch. I'm just still in awe that after 2 years of marketing so many hours, they had the audacity to do this.
Here's my review:
Cortney Brown · July 21, 2017
"As an affiliate, I have marketed for Jade Bloom for 2 years. I've never had any issues with customer service and they're always so kind to help. Recently, we discovered that as an affiliate for some reason there was a glitch in the system and I wasn't suppose to receive the commissions under my own orders. I had no idea, I just thought it was an added bonus. So during the first email, everything was fine. I didn't mind them having to deduct the $35.32 of commissions from my own orders. (I have pictures and emails to prove this). But before I could say of course! I had another email stating a withdraw of $113.37 from Jade Bloom that went into a PayPal account. I thought at first it was another glitch and so I looked into my account and saw that it had $0.00 in it! Incredibly angry I sent them not so very nice emails. But to the point, I wanted to know why they took all of my commissions instead of what I owed them, which was the $35.32, which in our first email, the auditor Jackie stated they will deduct the amount owed. The $35.32. So completely perplexed, enraged, and the feeling of 2 years with a company that steals from you was a total waste of time. All customer service told me was " they did not take any of my money. I have to look at the audit." While 101x I had sent them the snap shots of the audit, again being $35.32, and the snapshots of the withdrawal from my account, the receipt of the withdrawal from the account from Jade Bloom that went into someone else's PayPal account. They stole $78 from me. It's a small amount, but the amount of lies and denial I had to deal with was unheard of. This easy to fix situation has turned sour due to Jade Bloom's unwillingness to listen, look at the audit themselves, which CLEARLY STATES for the thousandth time, they were only suppose to deduct $35.32. I've been at this for 2 days straight now, after they return the money that was stolen from me I'm going to Plant Therapy. This situation was disgusting."
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